A few weeks ago I has the pleasure of attending my very first Berlin Geekette event, a Service Design Workshop given by the enthusiastic and knowledgeable Louisa Heinrich. I didn’t know what Service Design was but the topic sounded interesting, so I decided to go. Service Design has now become my philosophy! And I intend to tell everyone I meet what it can do for their startup. While I gained a lot of fantastic knowledge, this wasn’t the only benefit of the workshop. I also found inspiration and courage to found my own startup.